Primary Care

Primary Care in Franklin, NC — Personalized for You

Accepting new primary care patients in Franklin, NC. Mountain Convenient Care provides preventive screenings, chronic condition management, and whole-person family medicine. Book today.

Mountain Convenient Care provides primary care in Franklin, NC — preventive exams, chronic condition management, and everyday family medicine with an independent Family Nurse Practitioner who knows your story. We are currently accepting new patients across Macon County and the surrounding Western North Carolina region. Led by Jodi Balderrama, FNP, we offer the kind of unhurried, relationship-based care that is hard to find in larger health systems — where your provider knows your name, your history, and your goals.

Whether you need a routine wellness visit, management of a chronic condition, or a same-week appointment for something that cannot wait, we are here to be your first call for everyday health. Primary care is not a one-size-fits-all checklist. It is a partnership that grows with you over years, not minutes.

A Medical Home Built Around You

When people search for primary care in Franklin, NC, they are often looking for two things at once: clinical competence and human connection. You want someone who can order the right labs, manage blood pressure and blood sugar thoughtfully, catch problems early, and still remember that you are a whole person with a job, a family, and a life outside the exam room.

At Mountain Convenient Care, that is the standard. Visits are structured so there is room to talk through symptoms, review medications, and decide together what comes next. You will not be shuffled through a revolving door of unfamiliar faces. Continuity matters — especially when you are managing diabetes, hypertension, thyroid disease, asthma, or other conditions that need steady, informed follow-up.

Prevention First, Not Afterthoughts

Strong primary care starts before you feel sick. Annual wellness exams give us a baseline for blood pressure, weight, metabolic health, cancer screening discussions, and immunization status. Preventive screenings are timed to your age, risk factors, and personal history — not to a generic template that ignores your reality.

We also help you stay ahead of common Western North Carolina health challenges: seasonal illness, activity-related injuries, medication side effects, and the quiet early signs of chronic disease. When lab work or imaging is needed, we explain why, what we are looking for, and how results will change the plan. In-office labs are processed through Quest Diagnostics, which bills separately from our visit — please verify lab coverage with your insurance. When a specialist is the right next step, we coordinate referrals instead of leaving you to navigate the system alone.

Sick Visits and Everyday Problems

Primary care is also the place for the problems that interrupt your week — sore throats, sinus infections, urinary symptoms, rashes, sprains, lingering coughs, and flares of known conditions. If you are unsure whether something needs an ER, urgent care, or a clinic visit, call us. We would rather help you choose wisely than leave you guessing.

Medication management is part of that everyday support. We review what you take, why you take it, and whether doses still make sense as your health changes. Refills and adjustments are handled with attention to safety, interactions, and your real-world routine.

Care That Fits Franklin

Mountain Convenient Care is located at 106 Frogtown Lane in Franklin, NC 28734. Our office hours are Monday through Friday, 8:00 AM to 5:00 PM; we are closed Saturday and Sunday. Care is available in English and Spanish so more neighbors in our community can speak openly about their health.

If you have been putting off establishing care — or if you feel invisible in a large clinic — we invite you to start here. Call (828) 369-0359 to schedule. Fax for records and clinical correspondence is (877) 673-6691. We look forward to becoming your trusted primary care partner in the mountains.

What's Included

  • Annual wellness exams
  • Preventive screenings and immunizations
  • Chronic condition management (diabetes, hypertension, thyroid, and more)
  • Acute illness and injury evaluation
  • Medication management and refills
  • Lab work and diagnostic testing
  • Referrals to specialists when needed

Who It's For

Individuals and families in Franklin, Macon County, and surrounding Western North Carolina communities who want a long-term primary care home — whether you are new to the area, leaving a rushed health system, or simply ready for a provider who knows your story.

Frequently Asked Questions

Are you accepting new patients?

Yes. Mountain Convenient Care is actively accepting new primary care patients. You can request an appointment online or call (828) 369-0359 during office hours.

Do you treat children?

We provide family-oriented primary care and welcome patients across a range of ages. Call the office to confirm whether a specific pediatric need is a good fit for our practice, and we will guide you honestly.

What insurance do you accept?

We work with major insurance carriers including Blue Cross Blue Shield, Medicare (multiple plans), UnitedHealthcare, Humana, Cigna, Healthy Blue, AmeriHealth Caritas, TRICARE, and MedCost. Other plans may be accepted — please call to verify your specific plan before your visit. Medical aesthetics and weight-loss programs are typically cash-pay. In-office labs go through Quest Diagnostics and are billed separately; verify lab coverage with your plan.

How do I transfer my records?

Contact our office and we will help you request records from your previous provider. Bringing a medication list and recent labs to your first visit also helps us get started quickly.